At mida 402, the settlement of bets for cancelled or abandoned matches follows international Sports Betting Rules and the decisions of the relevant sports governing body.
For cricket: If the minimum number of overs required by the ICC or the organizing body has not been completed, the match is not considered "official" and all bets remain suspended. If the match is officially declared abandoned, all stakes are fully refunded — meaning the exact amount you wagered is returned to your main balance.
For football: If a match does not complete 90 minutes (or the minimum required time), the bet is considered void and your stake is refunded.
For in-play bets: If a match is suspended after betting has opened, but the event had already been settled before the suspension (for example, a wicket had already fallen in a wickets market), that bet stands and will be settled according to the result.
Refunds are typically processed within 1–6 hours of a match cancellation being announced. If yours is delayed, contact live chat with the match name and your betting reference number.
For cricket: If the minimum number of overs required by the ICC or the organizing body has not been completed, the match is not considered "official" and all bets remain suspended. If the match is officially declared abandoned, all stakes are fully refunded — meaning the exact amount you wagered is returned to your main balance.
For football: If a match does not complete 90 minutes (or the minimum required time), the bet is considered void and your stake is refunded.
For in-play bets: If a match is suspended after betting has opened, but the event had already been settled before the suspension (for example, a wicket had already fallen in a wickets market), that bet stands and will be settled according to the result.
Refunds are typically processed within 1–6 hours of a match cancellation being announced. If yours is delayed, contact live chat with the match name and your betting reference number.
Your complete betting history and transaction records are stored directly in your mida 402 account — no separate request needed.
To view your betting history: Log in and go to the profile icon in the top right corner → select "Betting History" or "My Bets". You can filter by date — today, last 7 days, last 30 days, or a custom date range. Each bet shows its status (won, lost, cancelled, pending), odds, stake amount, and payout separately.
To view your transaction history: Go to "Account" → "Transaction History" or "Ledger Details." Deposits, withdrawals, and bonus credits are all listed separately. Each transaction has a unique reference number that comes in handy when reporting an issue to support.
Data is typically stored for the past 12 months. If you need older records, email our support team — they'll get back to you within 3 business days.
To view your betting history: Log in and go to the profile icon in the top right corner → select "Betting History" or "My Bets". You can filter by date — today, last 7 days, last 30 days, or a custom date range. Each bet shows its status (won, lost, cancelled, pending), odds, stake amount, and payout separately.
To view your transaction history: Go to "Account" → "Transaction History" or "Ledger Details." Deposits, withdrawals, and bonus credits are all listed separately. Each transaction has a unique reference number that comes in handy when reporting an issue to support.
Data is typically stored for the past 12 months. If you need older records, email our support team — they'll get back to you within 3 business days.
Yes, mida 402 is an internationally licensed online gaming platform. The license is issued under an international gaming authority and is subject to regular audits.
What we ensure on the security front:
• SSL 256-bit encryption — every transaction and login is fully encrypted
• Member funds are held in a segregated account — completely separate from the company's operational funds
• Third-party security firms conduct regular system audits
• Game RNG (Random Number Generator) is certified by an independent third-party organization
More proof of our credibility: mida 402 has over 500,000 active members and processes thousands of successful withdrawals every day. A complaints mechanism is in place, and members have the option to escalate directly to the licensing authority.
Simply put — mida 402 is reliable when it comes to deposits and withdrawals. That said, as with any betting platform, only play with money set aside purely for entertainment.
What we ensure on the security front:
• SSL 256-bit encryption — every transaction and login is fully encrypted
• Member funds are held in a segregated account — completely separate from the company's operational funds
• Third-party security firms conduct regular system audits
• Game RNG (Random Number Generator) is certified by an independent third-party organization
More proof of our credibility: mida 402 has over 500,000 active members and processes thousands of successful withdrawals every day. A complaints mechanism is in place, and members have the option to escalate directly to the licensing authority.
Simply put — mida 402 is reliable when it comes to deposits and withdrawals. That said, as with any betting platform, only play with money set aside purely for entertainment.
Bonuses come with wagering or turnover requirements — this is standard practice across all platforms, and mida 402 is no different. The core idea is simple: bonus funds cannot be withdrawn directly; you first need to place a specified amount in bets.
How to calculate:
Say you deposit ৳1,000 and receive a ৳1,000 bonus through a 100% match offer. If the wagering requirement is 10x (on the bonus), you'll need to place a total of ৳10,000 in bets before the bonus becomes withdrawable.
Key Points:
• Not all games contribute equally to wagering requirements — slots typically count at 100%, Live Casino at 50%, and Sports Betting contributions depend on the odds
• Bets with odds below 1.50 do not count toward wagering requirements
• You generally have 30 days to complete the wagering requirement
• Your progress is visible in real time on the Bonus page or under the "Active Bonuses" section of your account
If any bonus terms are unclear, just ask via live chat — support will walk you through it in plain language.
How to calculate:
Say you deposit ৳1,000 and receive a ৳1,000 bonus through a 100% match offer. If the wagering requirement is 10x (on the bonus), you'll need to place a total of ৳10,000 in bets before the bonus becomes withdrawable.
Key Points:
• Not all games contribute equally to wagering requirements — slots typically count at 100%, Live Casino at 50%, and Sports Betting contributions depend on the odds
• Bets with odds below 1.50 do not count toward wagering requirements
• You generally have 30 days to complete the wagering requirement
• Your progress is visible in real time on the Bonus page or under the "Active Bonuses" section of your account
If any bonus terms are unclear, just ask via live chat — support will walk you through it in plain language.
Yes, mida 402 offers several tools to help you stay in control of your gaming — all of them can be activated directly from Account Settings.
Deposit Limit: Set a daily, weekly, or monthly cap on how much you can deposit. Once set, the limit cannot be exceeded. Lowering your limit takes effect immediately; increasing it requires a 24–48 hour waiting period.
Loss limit: A cap on how much you can lose within a set period. Once you hit the limit, no further bets can be placed.
Betting limits: Set a maximum stake limit per bet before you start playing.
Session Time Limit: Set a time limit for each session — you'll get an alert when it's up.
Cooling-Off Period: Take a temporary break from 1 day up to 6 weeks — you won't be able to log in during this period.
Self-exclusion: To keep your account closed for an extended period, contact support — the suspension takes effect immediately upon request.
All tools are available under Account Settings → "Responsible Gaming". For more details, Responsible Gaming Page View.
Deposit Limit: Set a daily, weekly, or monthly cap on how much you can deposit. Once set, the limit cannot be exceeded. Lowering your limit takes effect immediately; increasing it requires a 24–48 hour waiting period.
Loss limit: A cap on how much you can lose within a set period. Once you hit the limit, no further bets can be placed.
Betting limits: Set a maximum stake limit per bet before you start playing.
Session Time Limit: Set a time limit for each session — you'll get an alert when it's up.
Cooling-Off Period: Take a temporary break from 1 day up to 6 weeks — you won't be able to log in during this period.
Self-exclusion: To keep your account closed for an extended period, contact support — the suspension takes effect immediately upon request.
All tools are available under Account Settings → "Responsible Gaming". For more details, Responsible Gaming Page View.
Forgetting your password is frustrating, but the recovery process at mida 402 is straightforward and typically takes no more than 5 minutes.
Step by step:
1. Go to the login page and click the "Forgot Password?" link next to the password field.
2. Enter the mobile number used during registration.
3. A 6-digit OTP will be sent to that number — it usually arrives within 1–2 minutes.
4. Enter the OTP and set a new password — at least 8 characters, combining uppercase, lowercase, and numbers.
5. Log in normally using your new password.
If you don't receive the OTP: First check your SMS inbox and spam folder. Wait 2 minutes and try again. If the mobile number doesn't match what's on your account, the password reset won't go through — in that case, contact live chat and support will verify your identity and assist you.
After setting your new password, enable 2FA from your account settings to keep your account more secure going forward.
Step by step:
1. Go to the login page and click the "Forgot Password?" link next to the password field.
2. Enter the mobile number used during registration.
3. A 6-digit OTP will be sent to that number — it usually arrives within 1–2 minutes.
4. Enter the OTP and set a new password — at least 8 characters, combining uppercase, lowercase, and numbers.
5. Log in normally using your new password.
If you don't receive the OTP: First check your SMS inbox and spam folder. Wait 2 minutes and try again. If the mobile number doesn't match what's on your account, the password reset won't go through — in that case, contact live chat and support will verify your identity and assist you.
After setting your new password, enable 2FA from your account settings to keep your account more secure going forward.
Withdrawals at mida 402 are straightforward and typically processed within 10–15 minutes.
Steps to withdraw:
1. Log in to your account and go to the "Wallet" or "Cashier" section.
2. Select "Withdraw" or "Cash Out".
3. Choose your payment method — bKash, Nagad, or Rocket.
4. Enter the amount (minimum withdrawal ৳500).
5. Confirm — your request will be submitted.
How long it takes:
• bKash / Nagad: typically 10–15 minutes, maximum 1 hour
• Rocket: 15–30 minutes, up to 2 hours maximum
• Responses may take slightly longer between midnight and 5 AM
Withdrawal Requirements:
• Your account identity verification (KYC) must be completed — first-time withdrawals require NID verification
• It's best to use the same mobile number for registration and your withdrawal wallet — if they differ, inform support in advance.
• If active bonus wagering requirements haven't been met, only your main balance can be withdrawn
If it's been over an hour, contact live chat with your transaction ID and it will be looked into right away.
Steps to withdraw:
1. Log in to your account and go to the "Wallet" or "Cashier" section.
2. Select "Withdraw" or "Cash Out".
3. Choose your payment method — bKash, Nagad, or Rocket.
4. Enter the amount (minimum withdrawal ৳500).
5. Confirm — your request will be submitted.
How long it takes:
• bKash / Nagad: typically 10–15 minutes, maximum 1 hour
• Rocket: 15–30 minutes, up to 2 hours maximum
• Responses may take slightly longer between midnight and 5 AM
Withdrawal Requirements:
• Your account identity verification (KYC) must be completed — first-time withdrawals require NID verification
• It's best to use the same mobile number for registration and your withdrawal wallet — if they differ, inform support in advance.
• If active bonus wagering requirements haven't been met, only your main balance can be withdrawn
If it's been over an hour, contact live chat with your transaction ID and it will be looked into right away.